General terms and conditions of use


These terms and conditions governing the contract for the sale of products offered on the website between PAN BROCCOLI BROCCOLI Cesidia & C snc (hereinafter Supplier) based in Atina, the Samnites 560 Via CF VAT and the consumer.

The purchase of products and services (including online) implies full and unreserved acceptance of the present general conditions of sale. The Terms will remain valid and effective until they are modified and / or supplemented by the Supplier.

Any changes and / or additions to the General Conditions will be effective from the date they are published on the Site, and will apply to sales made on or after that date. The latest updated version of the General Conditions is to be found in the specific section of the Site

1 - Application

The Web site provides a service of Internet sales of products consisting of plumbing materials, construction and similar products (hereinafter "Products").

The Products are not exhausted until purchased any new availability. You can not retrieve an item is sold out.

The Supplier can accept customer orders for the quantity of existing products required. Therefore, the acceptance by the Supplier of the purchase made by the customer is subject to the availability of the Products. The Supplier agrees to promptly notify the customer of any unforeseen depletion of stocks due to excess demand or other causes.

2 - Customer Service

For sales information on the initiatives of the products you can contact by sending an email to

For technical issues and / or administrative send an email to using your e-mail address registration and explaining the reason for the contact.

Any complaint concerning the sale may be sent to the following address:



3 - Method of Payment

The payment methods available are:


PayPal is an online payment system that provides for the opening of a PayPal account.

To conclude a purchase with this type of payment you will see a page of our website: enter the address, personal e-mail and password for your PayPal account or access to the procedure for creating a new account.

After registration you can proceed to pay via PayPal without having to enter your details, also for subsequent purchases. By choosing this method of payment, the amount is debited directly from your PayPal account at the time of order. For every transaction you make will be sent an email confirmation from PayPal. In case of cancellation the amount will be refunded to the customer's PayPal account.

Acceptance of cookies is essential for any purchase or subscription on the Site

With PayPal, you can use the payments through your credit card.

Make sure your bank issuing the credit card is enabled to shop on the web, be sure to enter all details correctly and that you have the password of the safety circuits Verified by Visa and SecurCode by Mastercad. The cards accepted are Maestro, Visa, Visa Electron, American Express, Mastercard, American Express.

Wire Transfer Policy:

With this method, the number corresponding to the order must be sent by bank transfer to the following account: IBAN

inserting the reason the number and date of order that the system automatically releases. The goods will be sent as soon as the amounts are credited to the account (usually 3/5 days. Working).


With this form of payment the goods are shipped with a compulsory payment to delivery directly to the carrier for transportation. We only accept cashier's checks "not transferable" to the total amount specified in the order, made payable to: BROCCOLI BROCCOLI PAN snc Cesidia & C (FR).


4 - Security payments online

Safety is also guaranteed by Verisign SSL encryption that protects data in the transaction.


5 - Prices

The prices are expressed in euro and are available at the time the order is recorded, in the event of lowering the value will not be recognized any difference on what was previously paid.

The Supplier reserves the right to change prices at any time.

Delivery costs are indicated on the Site


6 - Acceptance of Terms

The validation of the order by the Customer constitutes acceptance of the Terms and Conditions fully and without reservation. To validate the order, the customer must click the 'Confirm'. The Contractor will send to the Customer an e-mail notification of receipt of the proposal to the email address supplied by the customer. Subsequently, the Supplier will send an email summary to confirm the proposed purchase. Upon receipt by the Customer of such email communication, the contract will be perfected.


7 - Delivery

The products will be delivered to the address specified by the customer during the buying process, provided that the information they're been entered accurately and be accompanied by all information necessary for the proper fulfillment of delivery.

The hours and delivery times are dependent on courier or postal service, averaging around 7-14 working days.

The Provider does not assume any responsibility for the failure and / or delay in delivery of goods caused by the malfunction or part of the postal service and / or in cases of force majeure such as acts of God, strikes, traffic congestion and periods of particular peak.

If the delivered products do not comply with the order to the nature, quality or quantity the customer has the option to report the defect within eight (8) days from the opening of the neck.


8 - Right of withdrawal

Product sales via the Internet are governed by Articles 47, 48 and 64 of Legislative Decree 206/2005 (Consumer Code). The legislation provides for the right to terminate the contract, guaranteeing the consumer the right to return the product purchased and obtain a refund of the entire expenditure incurred within 10 days of receipt of the product.

The Client may exercise the right of withdrawal by sending a written notice sent by registered mail to / r or by telegram, electronic mail to the following address:




03042 ATINA (FR)

TEL. +39 0776 610898

  - Email:


ref. (the digits of the serial number listed in the order confirmation)



Pursuant to Article 55, second paragraph, of the Consumer Code, the Customer shall have no right of withdrawal in the following cases:

supply of products tailored or personalized or which by their very nature, can not be returned or are liable to deteriorate or expire rapidly;

The right of withdrawal, moreover, can not be exercised by the customer if the product is not intact, namely:

in the absence of the original; in the absence of elements of the product; for damage to the product caused by customer.

The right of withdrawal is reserved exclusively for consumers (individuals who purchase goods for purposes not related to his profession, trade or business), can not be exercised by legal persons and natural persons acting for purposes relating to their professional activity.


8.1 - Arrangements for the refund as a result of withdrawal

To return the material as a result of exercising the right of withdrawal, the customer has ten (10) days after delivery of the product.

Writing to will have the education to be able to return the well, sending the merchandise at:






03042 ATINA (FR)

TEL. +39 0776 610898

  - Email:


ref. (the digits of the serial number listed in the order confirmation)



The Products must be returned adequately protected in their original packaging, in perfect condition for resale (not worn, damaged or soiled by the customer).

The costs and risks associated with the return of goods are the responsibility of the sender.


Refunds will be made within thirty (30) days from receipt of goods from Italy Logistics, IBAN prior notice to the customer. The refund includes the purchase price of the products ordered excluding shipping charges and return the product to remain the responsibility of the customer. The refund will be made by crediting the bank account of the customer.


9 - Liability

The products comply with the Italian legislation in force.

The photographs and texts are by way of example and can be deformed by the product or change without notice. Accordingly, the Supplier shall not be liable for any errors resulting from these illustrative images or text.

The Supplier can not be held responsible in any case for breach of this contract in case of absence or unavailability of the product, force majeure, failure, interruption, or total or partial strike of postal services and transport and / or telecommunications.


10 - Intellectual property

All information contained in the Site, all trademarks reproduced in this Site, any programs and / or technologies provided in connection with the Site and, more generally, all or part of these websites, are confidential and protected. You may not reproduce trademarks and logos used in the Web: the Customer also agrees not to copy, modify, translate, reproduce, disseminate, sell, publish, promote and otherwise make available in a different format in electronic form or other in all or part of the information (even partial) present on the Site


11 - Obligations of the Customer

Customer represents and warrants that: (i) to be a consumer in accordance with art. 3 of the Consumer Code; (ii) to be of age; (iii) that the data supplied by the same for the execution of the Agreement are true and correct.


12 - Privacy

Information pursuant to Legislative Decree no. 196/2003 ("Code regarding the protection of personal data").

In accordance with the commitment and care that The Supplier dedication to the protection of personal data, we inform you on the modalities, purpose and scope of communication and dissemination of personal data and your rights in accordance with art. 13 of Legislative Decree no. 196/2003.

In order to offer personalized services provided by our websites, the Supplier shall handle and must treat certain identification data necessary for the provision of the service.

The personal information that you provide will be recorded and stored on electronic media protected and used with adequate safety measures also associating and integrating with other databases.

The data and the cookies you received will be processed by the Supplier exclusively with methods and procedures necessary to provide the required services.

The data will not be disclosed but may be disclosed, as necessary for the provision of the service, the company providing the delivery of products, as well as to companies that perform tasks on behalf of the Supplier for technical or organizational instrumental to the provision of the services required .

Only with your express consent of the data can be used to perform statistical analysis, market surveys and sending of commercial information on products and promotional activities of the Supplier.

The may be requested where necessary additional data, necessary for the provision of the additional services required.

At any time you can read the information and possibly amend the consent previously provided, verify and / or change the status of active services and possibly request additional services.

The conferment of data is optional, except for those indicated as required to enable them to access the services offered. You have the right to know, at any time, what are your data and how they are used.

It also has the right to update, supplement, correct or delete, to request blocking and object to their treatment. Recall that these rights are provided by Art.7 of Legislative Decree 196/2003.

The list of those responsible for processing the data referred to in this communication may be consulted at the website in the exercise of rights under Art. 7 of Legislative Decree 196/03 can be through a specific message by mail addressed to the mail box dedicated: In accordance with current legislation therefore ask you to give your consent to the processing of data checking the "I agree". It is understood that the consent relates to the processing of data other than those strictly necessary for the operations and services requested by you at the time of its accession as for these activities, your consent is not required.

13 - Jurisdiction

This contract is subject to Italian law. The language of this contract is the Italian language. In case of dispute the jurisdiction is to Frosinone.